Contact Us
Get in touch with our team. We're here to help you with any questions or concerns.
Get in Touch
We'd love to hear from you. Send us a message and we'll respond as soon as possible.
support@malatrading.com
Phone
+60 3-1234-5678
Address
Level 10, Menara Axiata
9 Jalan Stesen Sentral 5
Kuala Lumpur Sentral
50470 Kuala Lumpur, Malaysia
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Saturday: 9:00 AM - 1:00 PM (GMT+8)
Sunday: Closed
Send us a Message
Frequently Asked Questions
Find answers to common questions about our platform and services
How long does shipping take?
Shipping times vary by location. Most orders arrive within 5-14 business days for international shipping.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and various local payment methods.
Can I return items?
Yes, we offer a 30-day return policy for most items. Items must be in original condition with tags attached.
Do you offer customer support?
Yes, we provide 24/7 customer support via chat, email, and phone in multiple languages.
Are there any hidden fees?
No, all fees including shipping and taxes are clearly displayed before you complete your purchase.
How can I track my order?
You'll receive a tracking number via email once your order ships. You can track it on our website or mobile app.